Who we are


GDPR statement and privacy policy

Chiltern Compass will collect and store data responsibly. One of the Board members is the responsible officer to ensure compliance with current GDPR rulings for charities. We will be transparent with our data protection policies.

Personal data will only be used to maintain contact whilst dialogue is underway over issues of the clients choosing.

For the purposes of audit and performance review completely anonymised data will be stored for analysis for longer periods.

The data will be kept secure and private and not shared with any third party.

We will only hold as much information as is needed.

The data stored will be reviewed regularly kept for only as long as needed.

The subject of the data will be able to see it whenever requested.

The subject of the data can request it to be deleted at any time.


Our website uses a technology called cookies for the following purposes:

  • Tailoring the web site to you as an individual by remembering your preferences.
  • Monitoring web site traffic and identifying which pages are being used. This allows us to improve our web site by better understanding how it is used.

We use third party cookies from Google to enable us to use Google Analytics. Google acts as a data processor for us and may store the information collected by the cookie on servers in the United States. Google is certified under the EU – U.S. framework, which is a legal mechanism to enable the transfer of personal data from the EEA to the US, where certified organisations guarantee to provide a level of protection in line with EU data protection law. By using the web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Click on this link to see how Google uses cookies to process and collect data


Overall, cookies help us provide you with a better web site. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us (this is only via the contact form). If you do not have cookies enabled then you will still be able to browse the site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the web site.

More information about what cookies are and how you can disable or enable them is available at www.aboutcookies.org.

Third party cookies

These are cookies are set by other companies who have content on the Chiltern Compass website site – for example YouTube. These companies may set their own cookies, which are controlled by them.

Links to other websites

Our web site may contains to other web sites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice.

You should exercise caution and look at the privacy statement applicable to the web site in question.

Controlling your personal information

Whenever you provide us with personal information we will use the details you provide in reference to that specific enquiry.

You may also choose to let us contact you from time to time, for example via an email newsletter.  If you have previously agreed to us using your personal information in this way, you may change your mind at any time by emailing us at enquiries@chilterncompass.org.uk. You can also use the “opt-out” or “unsubscribe” link in any emailed newsletter you receive from us.

Information requests

You have the right to request a copy of any personal information which we hold about you. We will respond to any such requests within one month.

Requesting a copy of your information is generally free of charge, although we reserve the right to charge for requests which are manifestly unfounded, excessive or repetitive.

If you would like a copy of the information we hold about you, contact us by post or by email us.

Your right to be forgotten

You have the right to request erasure of your personal data. This is also known as the right to be forgotten.

You may request that we delete your personal information either verbally or in writing and we will respond within one month.

Accuracy of information

We want to keep your information up to date. If you believe that any information we have about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have physical, electronic and managerial procedures to safeguard and secure the information we collect and process, both online and in person.

If – despite our security measures and safeguards – we detect a security breach, we will immediately assess the potential impact on the personal data we store and take the appropriate action


In the unlikely event that we are unable to handle any requests or enquiries relating to your privacy to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available from the ICO website.