How to purchase from our shop

We have two items for sale. The’ My End of Life Plans’ workbook for sale, and the free downloadable version.

To select an item for purchase Click on ‘add to basket’. When you have finished choosing and you’re ready to pay, click on ‘Checkout’ which will start the payment process. This will take you to our secure payment system where your credit card details are safe. We will send you notification of your order by email.

Descriptions

We endeavour to describe our goods on this site as accurately as possible.

Privacy and payments

We will need to take a few details about you including the address to where your credit card is registered and where you want your order delivered (if different). There is no need to be concerned about security as your information and credit card details are not stored on our server: your payments are processed by Stripe. Once this process is complete you will be issued with confirmation of your order. Our website and server are PCI compliant.
Chiltern Compass will not share your details with any third party except as legally required for gift aid collections.

Delivery and returns policy

We aim to post out purchases by second class post within 3-4 working days.

We are unable to accept returns of the workbook, save for reasons affecting your statutory rights.

Intellectual property

Content from our workbooks is not to be shared without permission, or re-used and repurposed for sale.

Guidance

Our products are intended to support you in your path. They are not intended as replacement for personal guidance for your own specific situation. As an organisation we are here to support you in finding the path for you, through contacting us or attending one of our events.

Customer service contact information

For enquiries relating to despatch of your goods, please contact us via enquiries@chilterncompass.org.uk.